Oxford Storage Limited – Privacy Policy
Last updated: 18 September 2026
Oxford Storage Limited respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you contact us, use our services, visit our website, or submit an enquiry through our online advertising.
1. Who we are
Oxford Storage Limited provides storage, collection and redelivery services and related storage services in Oxford and the surrounding areas.
For the purposes of UK data protection law, Oxford Storage Limited is responsible for the personal information that we collect and use.
Website: www.oxfordstoragelimited.com
2. Information we may collect
When you contact us or request a quotation, we may collect information including:
Your name
Email address
Telephone number
Collection and/or delivery postcode or address
Details of the items you wish to store
Your expected storage period
Details relating to your collection, storage and redelivery requirements
Correspondence between you and Oxford Storage Limited
Other information you voluntarily provide when requesting or using our services
If you submit an enquiry through Facebook, Instagram or another advertising platform, we may receive the information you provide through that platform.
3. How we use your information
We may use your personal information to:
Respond to enquiries and quotation requests
Contact you regarding our storage, collection and redelivery services
Prepare and provide quotations
Arrange collections, storage and redeliveries
Provide and administer services you purchase from us
Maintain appropriate business and customer records
Deal with payments, accounts and customer service enquiries
Meet our legal, regulatory and accounting obligations
Protect our business and prevent fraud or misuse
Where permitted by law, we may also contact existing customers about relevant Oxford Storage Limited services. You can ask us to stop marketing communications at any time.
4. Our lawful basis for using your information
Depending on the circumstances, we process personal information because it is necessary:
To take steps at your request before entering into a contract, such as preparing a quotation
To perform a contract with you
To comply with our legal obligations
For our legitimate business interests, where those interests are not overridden by your rights
With your consent, where consent is required
5. Facebook and Instagram enquiries
If you submit your details through an Oxford Storage Limited advertisement or lead form on Facebook or Instagram, the information you provide will be sent to Oxford Storage Limited so that we can respond to your enquiry and, where requested, provide a quotation.
Meta Platforms may separately process information about your use of Facebook and Instagram in accordance with its own privacy policies.
6. Sharing your personal information
We do not sell your personal information.
We may share information with trusted service providers where reasonably necessary to operate our business or provide services to you, including IT, website, payment, accounting, communications and professional service providers.
We may also disclose information where required by law, regulation, court order or another lawful authority.
Where third parties process personal information on our behalf, we expect them to protect it appropriately and only use it for the relevant purpose.
7. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing quotations and services and meeting legal, accounting and regulatory requirements.
Information relating to unsuccessful enquiries will not be retained indefinitely where there is no legitimate reason to continue holding it.
8. Keeping your information secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
9. Your data protection rights
Under UK data protection law, depending on the circumstances, you may have rights including the right to:
Request access to personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information
Ask us to restrict how your information is used
Object to certain uses of your information
Request transfer of certain information
Withdraw consent where we rely on consent
You also have the right to complain to the Information Commissioner's Office (ICO) if you have concerns about how your personal information is being handled.
10. Cookies and website information
Our website may use cookies and similar technologies to operate correctly, understand website usage and support advertising or analytics.
Where required, visitors will be given appropriate choices regarding non-essential cookies.
11. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, legal requirements or how we process personal information. The latest version will be published on our website.
12. Contact us
If you have questions about this Privacy Policy, want to exercise your data protection rights, or have concerns about how your information is being used, please contact:
Oxford Storage Limited
Website: www.oxfordstoragelimited.com